The whole “customer care” domino effect is quite fascinating, if you greet someone in a shop pleasantly, actually give them a service and perhaps use their name once in a while, they leave feeling happier and maybe it even changes them on a deeper level. Why? It’s powerful stuff in this day and age because it is so rare!

Here’s the kicker - it doesn’t take the governement, or huge corporations to make a change in the “customer-care” world….next time YOU go to a shop, and the person servicing you (you know what I mean!! you dirty miinded lot!!) is wearing a name tag, instead of blythly taking your bags and leaving; take a small moment out of your day, and thank them personally using their name. It happens so rarely these days (especially in the UK) that you might actually make someones day, you might even change someones life profoundly. Your tiny little effort of saying a personal thank you to this person could mean the difference between another day on anti-depressants or not! I don’t jest! This is powerful stuff, and we ALL - every single one of us have the ability to make this happen. Oh and that’s not all either!!! Once in a while, if you keep doing this you might make one or two new friends? Now it’s one thing to have over a hundred friends on a site like Facebook; but a lot of the time they are just names on a virtual page and aren’t the most tangible of friends (I mean this is in the nicest possible way of course)…but if we all take away this small lesson; our very real and tangible friends could increase, and the whole social healing of the world which I think is desperatley overdue can begin.

I guess the biggest problem we; as individuals have is, we’ve gotten so used to preaching to the big people (governements, media etc…) to lead by example, that we’ve forgotten how to lead the example for ourselves. I don’t know about you? But I’m about ready to grow out of spoon-feeding; and I’m ready to move onto solids =p